Questions and answers
General questions about ordering, sizes, the panel and help. Questions about a specific game are on that game's page.
Can I order yet?
Not yet. Ordering opens once our own servers are in place. Until then every button says “Coming soon”, and prices may still change.
Do I need the game myself?
Yes. We only provide the server. You and everyone who plays with you need the game.
Which size is right for me?
For every game the middle size is our recommendation. What you really need depends on player count, mods and world size. Every size lists RAM, cores and storage. If none fits, build your own in the configurator.
What can I do in the panel?
Start and stop the server, follow the console in your browser and type commands, edit files in the browser or over SFTP, set up schedules and give friends their own permissions. Values such as player count or world name are fields, depending on the game.
Where do I get help?
By email at [email protected]. We're not a call centre and not available around the clock. A Discord server is coming.
Why is there no VAT on the invoice?
All prices are final prices. As a small business under § 19 of the German VAT Act (UStG), we don't charge VAT.
Questions about a game
MinecraftHytalePalworldProject ZomboidValheimFactorioTerrariaSCP: Secret LaboratoryBarotraumaVintage StorySatisfactoryAvorionAmerican Truck SimulatorEuro Truck Simulator 2ARK: Survival EvolvedWreckfestArma 3RomesteadNecesseCore KeeperHumanitZVEINRuneScape: DragonwildsInsurgency: SandstormKilling Floor 2MordhauBlack MesaDay of DragonsSkyrim Together RebornBeamMPECOStationeersAstro ColonyThe ForestSons of the ForestSpace EngineersEmpyrion – Galactic SurvivalThe Lord of the Rings: Return to MoriaPixARKGround BranchFoundryNight of the DeadSubsistenceWreckfest 2StarRuptureWindroseAbiotic FactorIcarusSCUMCubic OdysseyNo One SurvivedVoyagers of NeraCounter-Strike 2Garry's ModTeam Fortress 2InsurgencyFiveMRedMLeft 4 Dead 2Counter-Strike 1.6Counter-Strike: SourceDay of Defeat: SourceQuake LiveRustEnshroudedDon't Starve Together7 Days to DieUnturnedThe IsleArma ReforgerMinecraft BedrockConan ExilesV RisingPath of Titans